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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Fishel

August 31, 2026

5  out of  5
rating by Michael Fishel
"I worked with Kierra and she’s wonderful! Extremely easy to talk to and very knowledgeable! I absolutely recommend working with her if you can."
We responded:
"Hi Michael, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Tommy Woods’s team.  Please reach out to us if any questions come up!  - Tommy Woods’s Insurance Team "
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Joseph Nyhuis

August 31, 2026

1  out of  5
rating by Joseph Nyhuis
"Updated 8/31/26. Office is worthless. Stay away!!!!!!! I don’t know why he has reviews that say otherwise. They are negligent in a false claim and told us “ yeah sorry nothing we can do” then Kiara accused me a calling in the same claim twice on the same accident on the same vehicle on the same day under both names listed under insurance. They have absolutely failed us and other agents in the area are absolutely shocked at the incompetence. Tommy woods and staff just thought it was normal they receive two identical accident claims back to back and not call us or fix it immediately since Kiara said that they are notified immediately when a claim is put in.

Agent failed to do there job. Let us take a hit because they never did the correct steps with underwriting. They put in a false claim that they never noticed until I had a call with corporate. The agent (Tommy woods office) said “oh no that definitely shouldn’t be there I will get this resolved immediately. GOOD THING YOU CAUGHT IT BECAUSE WE DEFINITELY DIDN’T” Are you kidding me?! Thats what Tommy woods agent said to us as she assured it will be resolved immediately. The woman Sandra at corporate tried calling the office 5 times while I was on hold and it just rang and rang till voicemail. Which apparently someone should always be able to answer the phone.

Crooked and disconnected from their clients. Lack of training disengage employees? I’m not really sure the issue. But Sandra at corporate said to “Immediately change agents, her agent would never have let this happen.”"
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Yolanda Mayle

August 25, 2026

5  out of  5
rating by Yolanda Mayle
"When I say this, I truly mean this, his whole team is phenomenal. Mr. Wood walked me through every thing I needed. He educated me on a lot of things that I never knew and I greatly appreciate it. I recommend using him as an agent."
We responded:
"Yolanda, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Tommy Woods and Team "
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Craig Marcott

August 11, 2026

5  out of  5
rating by Craig Marcott
"Kierra was terrific! She was professional, pleasant, and efficient. She helped me get the best options for both my auto and renters insurance. It’s great to know that if I need to, I can pick up the phone and get help from a live person. I highly recommend their service!"
We responded:
"Wow, thank you for the 5-star review, Craig! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Chica is cool

August 10, 2026

5  out of  5
rating by Chica is cool
"Great company"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Montclair. "
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Per Soerensson

August 6, 2026

5  out of  5
rating by Per Soerensson
"Keirra did excellent work for me regarding house and car insurance"
We responded:
"Per, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Mark Baczewski

August 5, 2026

5  out of  5
rating by Mark Baczewski
"I was in a renewal of my car policy. Kierra Woods was very thorough and helpful in the whole process. She explained every aspect of the policy and helped me to achieve the best outcome. I was thinking about the switching from State Farm to another insurance company, but due to Kierra’s profesional and honest approach I’m still” in the good hands of the State Farm”."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Nathaniel Graham

July 3, 2026

5  out of  5
rating by Nathaniel Graham
"I'd like to give a shout out to this amazing gentleman and company 💯 in a desperate time of need this realtor stood firm and assisted I'd recommend this firm to anyone who's looking to buy, or sell their home thank you sincerely

~Nathaniel"
We responded:
"Thank you for the 5-star review, Nathaniel! Here on State Farm Agent Tommy Woods’s Team, we are proud to serve our community and appreciate your recognition. "
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Daniela Marin

June 26, 2026

5  out of  5
rating by Daniela Marin
"I had an amazing experience working with Kierra Woods. She helped me so much with both my home and auto insurance and truly took the time to listen, explain everything clearly, and make sure I understood my options. She was incredibly thorough, patient, and caring throughout the entire process. It’s rare to find someone who genuinely goes above and beyond for their clients. I’m so grateful for her help and highly recommend her to anyone looking for an outstanding insurance agent!"
We responded:
"Wow, thank you for the 5-star review, Daniela! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kevin Hamilton

June 5, 2026

5  out of  5
rating by Kevin Hamilton
"Kierra has been on point in calling me back staying in touch with me.i would use them again for my car&home insurance. I like the fact that I can call her and she answers the phone"
We responded:
"Thank you so much for the 5-stars, Kevin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Tommy Woods’s Team anytime."
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Carolina Veras

June 4, 2026

5  out of  5
rating by Carolina Veras
"Liliana fue muy amable, respondió a todas mis preguntas y nos facilitó el proceso."
We responded:
"Thank you so much for the 5-stars, Carolina! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jean Carlos Martínez

June 4, 2026

5  out of  5
rating by Jean Carlos Martínez
"Excelente servicio! Liliana Aparicio"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tommy Woods’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Angel Fay

May 27, 2026

5  out of  5
rating by Angel Fay
"I can't thank Kierra enough for her outstanding customer service during my process for obtaining car insurance this week. She was thorough and explained everything and returned my calls promptly. I highly recommend giving her a call for all your insurance needs as I will be using her again in the future."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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subho goswami

May 19, 2026

5  out of  5
rating by subho goswami
"Hi Liliana, much appreciate your guidance, help and support as I was planning the coverage for 3 cars. Even though the quotes ended up higher, I will come back to State Farm in a heartbeat when the rates are comparable as I love working with you and your team. You make a difference and I am staying on for home because of how helpful you are."
We responded:
"Thank you so much for the 5-stars, subho! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Italo Cardenas

May 15, 2026

5  out of  5
rating by Italo Cardenas
"Liliana it's a great Agent which help me in everything, very smooth person and has very good knowledge about insurance , I will Recomend 100%"
We responded:
"Italo, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tommy Woods’s Team here in our Montclair office. "
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Scott Ferrier

May 14, 2026

5  out of  5
rating by Scott Ferrier
"I had a great experience getting home insurance from this office. I worked with Kierra who was super helpful answering questions and making sure my lender received everything they needed. Also after collecting quotes, they were the cheapest."
We responded:
"Thank you so much for the 5-stars, Scott! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Andrew Shafer

April 6, 2026

5  out of  5
rating by Andrew Shafer
"Kierra was incredibly helpful. She was able to walk us through bundling auto and a homeowner's policy, and answer all of our questions in a clear and concise way."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Montclair to know that you had such a wonderful experience with us here on State Farm Agent Tommy Woods’s Team."
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Ryan Mcdonald

March 3, 2026

5  out of  5
rating by Ryan Mcdonald
"Tommy Woods State Farm was absolutely amazing they got me my insurance quick and easy had a great rate had an accident not even shortly after receiving insurance from them totaled my truck my trailer and everything in it and less than a week had everything paid out and had me in a brand new truck every issue from top to bottom they help with completely amazing company will be with them for a very long time"
We responded:
"Thanks so much for the amazing review, Ryan! We really appreciate your support here in Montclair . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Alexandre Chehin

February 19, 2026

5  out of  5
rating by Alexandre Chehin
"I am very pleased with the assistance provided by Liliana Aparicio. She truly understood my request, went above and beyond, and offered a solution that perfectly met my needs. Her support was a key factor in my decision to keep my insurance with State Farm."
We responded:
"Thank you for the 5-star review, Alexandre! Here on State Farm Agent Tommy Woods’s Team, we are proud to serve our community and appreciate your recognition. "
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Deborah Eddy

February 19, 2026

5  out of  5
rating by Deborah Eddy
"I had a great experience purchasing a new homeowners policy with Kierra Woods today! She was knowledgeable, friendly and efficient. We went through some options and she helped me make the best choice for my needs. I was hesitant because I loved my previous company, but State Farm truly offered me a better policy for a better rate! Thanks Kierra and State Farm!"
We responded:
"Deborah, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ricki Weiser

February 17, 2026

5  out of  5
rating by Ricki Weiser
"Excellent and prompt customer service. Kierra is a gem!"
We responded:
"We appreciate your review, Ricki. We are so happy that you had such a wonderful experience with State Farm Agent Tommy Woods’s Team here in Montclair ! "
Profile photo of Patrick C Weisgerber Sr

Patrick C Weisgerber Sr

February 6, 2026

5  out of  5
rating by Patrick C Weisgerber Sr
""Kierra Woods"!!!! Outstanding. Two reasons I am with State Farm as of today. Obviously, Cost of my insurance(cheaper than most) BUT what put State Farm over the top is Kierra Woods. With all her efforts of making sure that my family's needs were met, making sure I understood my insurance, answered all my questions .....Professionally. I was/am very impressed. 5 stars are not enough. Thank you Kierra
Congratulation Tom, apple did not fall far from the tree."
We responded:
"Thank you so much for your incredibly kind words! It truly means a lot to hear that Kierra’s dedication and professionalism have made such a positive impact on your experience with Tommy Wood State Farm. We are proud to have her as part of our team, and it’s wonderful to see her efforts recognized in such a meaningful way.

Patrick, your thoughtful compliment about me made me smile — it’s clear that great qualities run in the family!

We look forward to continuing to serve you and your family with the same commitment and care.

Warm regards,
Tommy

Tommy Woods State Farm
insurancebytommy.com"
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Sonia Tenezaca

February 3, 2026

5  out of  5
rating by Sonia Tenezaca
"Liliana me brindo una atencion de calidad me ayudo en todo moment"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Tommy Woods’s Team here in Montclair . "
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Carly Reyes

January 29, 2026

5  out of  5
rating by Carly Reyes
"Kierra Lynn Woods was incredibly helpful. She was clear, concise, professional and patient throughout the home closing process. She was always readily available for open communication and was efficient yet thorough when edits needed to be made. I like knowing there is a local agent looking out for my property."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Tommy Woods’s Team here in Montclair . "
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Eladio Valverde

January 27, 2026

5  out of  5
rating by Eladio Valverde
"I was looking for a better price for my vehicle and I found the right person. Liliana advised me correctly and also helped me with a home insurance policy. Between the house and the vehicle insurance, I will have significant savings. Many thanks to Liliana, who was very professional, kind, and above all, patient."
We responded:
"Thank you so much for the 5-stars, Eladio! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "